We want to get it right! Simple as that, we want to make sure you finish your transaction with us having got the best possible item for your purposes, in the shop or on the website.
We want to make sure if something goes wrong (and they do anywhere) that it is dealt with as swiftly and efficiently as possible to your satisfaction.
We want to dispatch your orders within 24 hours of receiving it, and we want to have your orders delivered within 72 hours!*
We will not take your money if we don't have it in stock, that's why we don't take pre-orders, we've seen enough delivery dates missed on it's way to us, we don't want to pass that on to our customers!
We want to answer all emails within an hour, answer every phone call where at all possible and respond to phone messages as soon as possible.
We want every customer who deals with us to end up with a smile on their face.
*Subject to age verification, Two Tone services & Air Weapon Delivery may vary